- Requests submitted through contact forms, including any personal data provided in these interactions, based on our legitimate interest.
What personal data do we collect, and how long do we keep them?
We collect the information you provide when you submit a contact form, including your name, email address, company name, and any additional details you include in your message.
We retain this information only for as long as necessary to fulfill your request—whether that means responding to your inquiry or assisting you in exercising your rights. Afterward, we may store it for an additional period (typically three years), depending on the nature of your request and applicable regulations.
What about cookies?
We only use essential cookies necessary for our website to function properly. These cookies do not collect or store any of your personal data.
Who are the Data processor and sub-processors?
ANA Healthcare is the sole data processor. ANA Healthcare does not use any sub-processors in the provision of the services described in this privacy policy.
do we transfer any data outside of the european union?
No, all data remains within the territory of the European Union at all times. Our website and associated services, including email used for contact forms, are hosted entirely within the EU to ensure compliance with applicable data protection regulations.
What are your rights regarding the use of your personal data?
Applicable data protection regulations grant you specific rights that you can exercise at any time and free of charge to control how we use your data:
- Right of Access and Copy – You can request access to your personal data and obtain a copy, provided this request does not conflict with trade secrets, confidentiality obligations, or the secrecy of correspondence.
- Right to Rectification – You may request the correction of any inaccurate, outdated, or incomplete personal data.
- Right to Object – You can object to the processing of your personal data for direct marketing purposes.
- Right to Erasure (“Right to be Forgotten”) – You may request the deletion of personal data that is not essential for the proper functioning of our services.
- Right to Restriction of Processing – If you contest the legitimacy of data processing, you can request that the use of your data be temporarily restricted while the matter is reviewed.
- Right to Data Portability – You have the right to retrieve some of your personal data in a structured, commonly used format, allowing you to store it or transfer it easily to another system.
- Right to Set Instructions for Your Data After Death – You can define how your personal data should be handled after your passing, either directly or through a trusted third party or heir.
how can you exercise your rights?
You can exercise your rights by contacting our Privacy Officer:
- through the Contact our Privacy Officer form;
- by email: privacy@ana-healthcare.com.
We will process your request as promptly as possible, with a maximum response time of three months. If necessary, we may ask for additional information, such as proof of identity, to ensure the request is legitimate. Please note that we reserve the right to decline requests that are deemed abusive, unfounded, or excessive.
Alternatively, you can contact the Commission Nationale de l’Informatique et des Libertés (CNIL) or your local equivalent at any time, using the information provided on their respective website.